What is the policy regarding the use of bicycles or scooters on the property?
Bicycle/scooter use is permitted within community guidelines.
Are there any restrictions on storing items on balconies or patios?
Yes. Contact management for details.
What is the policy on using grills or outdoor cooking equipment?
Grill use is subject to community policies.
Can I install a smart doorbell or other similar devices?
Smart doorbells and similar devices require management approval.
What is the procedure for receiving large deliveries?
Large deliveries should be coordinated with the office.
What is the policy on installing satellite dishes or antennas?
Satellite dish and antenna installations are not allowed.
How can I provide feedback or suggestions to the management team?
Residents can submit feedback via our online portal or office.
What is the policy regarding renter’s insurance?
Renterโs insurance is required. Minimum coverage details are available in the lease.
Are there any restrictions on holiday decorations?
Yes, holiday decoration policies are outlined in the community guidelines.
What is the process for reporting a lost or stolen item on the property?
Report lost/stolen items to the office or security personnel.
How do I report a noise complaint after hours?
For noise complaints after hours, contact 405-681-1186 and listen for the courtesy officer prompt.
What is the policy for early lease termination?
Early lease termination policies depend on lease agreements.
What is the procedure for subletting my apartment?
Subletting policies vary. Contact management for eligibility.
How can I update my contact information with the office?
Contact the office to update your contact information.
What is the process for renewing my lease?
Lease renewal processes can be completed online or in-person.
Are there any accessibility features in the apartments?
Yes, apartments feature accessibility options such as [FEATURES].
What is the BTU rating of the HVAC system?
The HVAC system has a BTU rating of 18,000+.
Are there storage closets or spaces within the apartment?
Yes, storage closets/spaces are available in each unit.
What is the soundproofing between apartments like?
Apartments feature [SOUNDPROOFING DETAILS] between units.
What type of window coverings are provided?
Standard window coverings include [COVERING TYPE].
Can I paint the walls or make other alterations to my apartment?
Yes, residents may paint with prior approval. Restrictions may apply.
Are there any energy-saving features in the apartments?
Yes, energy-efficient features such as [FEATURE] are included.
Are the apartments pre-wired for certain services?
Yes, apartments are pre-wired for [SERVICES].
What is the height of the ceilings in the apartments?
Ceiling heights range from [HEIGHT] feet.
Are there ceiling fans installed in the apartments?
Yes, ceiling fans are installed in each unit.
What are the appliance brands and models provided?
Appliance brands and models vary by unit. Contact management for details.
What type of flooring is installed in the apartments?
Apartments feature carpet in the bedrooms and wood vinyl everywhere else. Some units vary and have all vinyl.
What are the dimensions of the windows in my apartment?
Window dimensions vary by floor plan. Contact the office for details.
What local resturants deliver to the community?
Popular local restaurants that deliver include [LIST].
Are there any nearby hospitals or urgent care facilities?
Yes, nearby hospitals and urgent care facilities are accessible.
Are there any local farmers markets or grocery delivery services?
Yes, farmers' markets and grocery delivery services are available.
Are there any nearby parks or recreational areas?
Yes, there are parks and recreational areas nearby.
What school district are we in?
We are in the [SCHOOL DISTRICT] district.
Are there any on-site storage units available?
Yes, on-site storage units are available for residents.
Are there any community programs or classes offered?
Yes, our community offers various programs and classes.
Are there any bicycle storage or repair facilities?
Yes, bicycle storage and repair facilities are provided.
Are there any electric vehicle charging stations?
Yes, electric vehicle charging stations are available.
Are there any car washing or detailing services available on-site?
Yes, car washing and detailing services are available on-site.
Are there any community social media groups or forums?
Yes, residents can join our online community groups for updates and discussions.
Are there any ride-sharing or public transportation options nearby?
Yes, public transportation and ride-sharing options are available nearby.
Are there any preferred local businesses or discounts for residents?
Yes, residents may receive discounts from local businesses. Ask the office for current offers.
Are there any planned community improvements or renovations?
Yes, planned community improvements or renovations are communicated in advance.
Are there any designated smoking areas on the property?
Yes, designated smoking areas are available on the property.
Are there any walking or jogging trails nearby?
Yes, there are walking and jogging trails nearby.
Is there a community garden or green space available?
Yes, a community garden/green space is available for resident use.
Can I add in ground lanterns to my private yard?
Approval is required for in-ground lanterns. Contact the office for installation guidelines.
Are sprinkler services provided in areas of private yards?
Yes, sprinkler systems are provided in private yards.
Does the community manage lawn services for private lawns?
Yes, lawn services for private yards are managed by the community.
Does the community offer private yards or green spaces?
Yes, our community offers private yards/green spaces for select units.
Do you have handicap apartments available?
Yes, handicap-accessible apartments are available. Contact the office for availability.
Is the mail area under video surveillance?
Yes, the mail area is monitored via video surveillance for added security.
Are there any internet or cable installation fees?
Installation fees for internet or cable depend on the provider. Contact your service provider for details.
If provided by the community, can I opt out and use a different service provider?
Opt-out options depend on the service type. Please speak with management for specific policies.
Are there any restrictions on guest parking duration?
Guest parking duration may be subject to community policies. Check with the office for details.
How do I get additional guest parking permits?
Additional guest parking permits can be obtained from the leasing office.
Can my guest park in my carport?
Guest parking in carports is only allowed if explicitly permitted by management.
Do I need to renew my guest parking pass?
Yes, guest parking passes may require renewal based on the community's policy.
How do I register my guestโs vehicle?
Guest vehicle registration can be completed through our leasing office or online portal.
Where can my guests park?
Guests can park in designated visitor parking areas.
How many days can my guests stay?
Guests can stay up to [NUMBER] days before requiring management approval.
Is there a limit to how many guests I can have?
Guest limits vary based on community policies. Please refer to the lease agreement for details.
Can I rekey my apartment?
Yes, apartments can be rekeyed upon request. Fees may apply.
Can I change my entry code?
Yes, entry codes can be changed upon request. Contact the office for assistance.
Do I have to change out my own battery remote?
Yes, residents are responsible for replacing their own remote batteries.
Can additional access remotes or keys be requested?
Yes, additional remotes or keys can be requested. Fees may apply.
Are there specific evacuation routes for my apartment?
Yes, each apartment has designated evacuation routes. Emergency exit maps are posted in common areas.
Are fire extinguishers provided in each apartment?
Yes, fire extinguishers are provided in each apartment for safety.
Can I bring my friend or family member to a resident event?
Yes, residents are welcome to bring a guest. Please check with management for event-specific guest policies.
How often are resident events held?
Resident events are held 3-4 times monthly, and we encourage all residents to participate.
Can I opt out of valet trash?
Valet trash service is mandatory for all residents and included in your fees.
How many trash bags will valet services collect?
The valet service collects up to 2 bags per designated pickup day.
What are the requirements for recycling that the valet vendor has?
Recycling requirements vary by vendor. Please refer to our recycling guidelines or speak with the management team.
Does valet vendor offer recycling?
Yes, our valet vendor offers recycling services. Contact the leasing office for details on accepted items.
Do I need a specific size bag for valet trash?
Yes, our valet trash service requires specific bag sizes. Please check with management for the approved bag type.
Can additional services be requested?
[Yes/No], residents can request [list additional services].
What days do pest control vendors come?
Pest control is scheduled on Wednesdays.
Can I transfer because I have a pest control issue?
transfers for pest control issues are evaluated on a case-by-case basis.
Are there any restrictions on the number of guests?
No
Do I need to notify the office when I have guests?
Yes, guests staying longer than 5 days must be registered.
Can my guest receive packages?
No, guests cannot receive packages at the leasing office.
Does your community offer gas or electric connections?
Our Community is an Electric connection only.
Can we add security cameras to our front/back doors?
Yes
Are there cameras in the parking lot areas?
Yes, They are spread throughout the garages on every floor
Is there 24/7 surveillance in the community?
Yes, Monitored by an off site company
Is there a courtesy officer onsite to handle noise complaints?
Yes, a courtesy officer is available if you call the office after hours
Are there any specific delivery times I should be aware of?
No
Can I do a contactless move-in?
No, We do not offer contactless move ins
How do I register my work vehicle in addition to my personal vehicle?
You must come by the leasing office from 9:00AM-6:00PM and have it registered
What stores can I pay my rent at with the payment voucher?
Residents can pay rent at [list participating stores].
What are the fees for lost/broken access remotes/keys?
Fees for lost or broken remotes are $75 per remote and $5 per key.
Does your community offer recycling?
No
Are water bills allocated to residents?
Yes, water bills are indivdually metered based on each residents use
What towing company is used?
The towing company is Arrow Wrecker Service, reachable at 405-943-1800.
When does towing get enforced?
Towing is enforced when someone is not following standard traffic laws, non-resident parked in the private parking garage, and if the car appears to not be in working condition or is abandoned.
How many guests can I have in the amenity areas?
There is no max guests in the amentity spaces but at the pool you can only have 2 guests
Can I reserve the clubhouse?
The clubhouse may be rented but a $250 refundable deposit is required
What are the reservation fees for amenities?
Their is a refundable $250 Deposit. Will be returned after the event is over and an employee has checked them out
What amenities are available to be reserved?
Residents can reserve our Game Room, Residents Lounge, Business Center and Confrence Room any day and time between 10:00AM-10:00PM
Does the office hold packages for residents?
We do hold packages in office if notified by resident
Do I have to register with package locker services prior to moving in?
Each Resident has an assigned Mailbox
Does the community have package lockers?
No, Packages are delivered to the office if it is through Fedex, Amazon and UPS. Anything USPS will be placed in your mailbox
How much are carports/garages?
We have a community used parking garage
Are garages available?
We have a parking garage
How do I get an assigned parking spot?
We do not offer assigned parking
Do you offer month-to-month lease options?
No, the shortest lease term is 6 months
What is the standard lease term offered?
The standard lease term is 12 months.
Are there quiet hours in the community?
Quiet hours are enforced from 10:00PM โ 8:00AM
Where are the trash bins located on site?
Trash bins are located at the South End of the builing and there are trash shoots on each garage floor on the North and South Ends
What days does valet trash come?
Valet trash pickup is on Sunday-Thursday. Trash must be placed out by 7:00 PM
What are the pet fees?
Pet fees include a $400 non-refundable pet fee, and $20 monthly pet rent per pet.
What pets are allowed, and are there breed restrictions?
The community allows all pets no breed or weight restrictions
What are the fitness center hours?
The fitness center is open 24/7.
What are the pool hours?
The pool is open from 10:00AM โ 10:00PM. Pool rules must be followed at all times.
What is the process for submitting a maintenance request?
Maintenance requests can be submitted through [online portal, phone, or office visit]. Emergency maintenance can be reached at [emergency contact number].
Where is guest parking located?
Guest parking is available around the outside of the building.
What internet and cable providers service the community?
The available providers are Cox Communications.
Is internet/cable provided by the community?
Each Apartment is wired for Cox Wifi and Cable. They must set up service themselves.
What electric providers are available?
Residents will set up service through OG&E.
Are utilities included with rent?
No, Residents are responsible for Electricity through OG&E and Water will be added to rent monthly.
What is the security deposit amount, and when is it returned?
The security deposit is $500.00 (refundable) or $12-$29 Deposit Waiver Fee (NonReufndable), and it is returned within [XX] days after move-out, pending any deductions for damages or outstanding balances.
What time can I pick up keys on move-in day?
Keys can be picked up from 9:00 A.M.-6:00P.M. at the leasing office. Please bring a valid photo ID and any required move-in paperwork.
How do I see an apartment?
Yea!! We love this question and have several ways for you to do this. Simply fill out our schedule a tour form or you can call us to set up a time, or just stop by we welcome walk-ins. There will be fresh cookies and coffee waiting!
I have more questions, who do I call?
Our leasing agents are available 7 days a week during normal office ours and would love to hear from you. Please feel free to call us at 877-555-1212 or email us at leasing@thecollective.com or simply by filling out our contact form (https://beswifty.com/collective/contact/)
Other than dogs what animals do you allow?
Our community allows our residents the option of bringing both cats and dogs to reside with them. Please see our extended pet policy for more information.
What breeds of dogs do you allow?
We love all dogs however we can only accept non-aggressive breeds weighing less than 45lbs.
Is there a pool?
Our community offers 2 resort-style swimming pools complete with infinity pool lounge seating and bar-b-que grills.
Do you offer short-term leases?
We understand that not everyone needs a long term lease so we offer leases as low as 6-months.
Do the units have laundry hookups?
Every unit in our community comes with hookups for both washer and dryer. That said Our smaller units are set up for stackable washer and dryers while our larger units are built to accommodate side by side washer and dryers.
Is there covered parking or garage parking?
Yes, in addition to the open-air spaces, we offer direct access garages for some of our units as well as nonattached garages available for a small increase to your monthly rent for units that do not have direct access garages.
Does the property have onsite security?
Our property staffs an after-hours security guard to patrol the property from 7 p.m. to 7 a.m. each day all year round. In addition to this, every unit is equipped with a security system ready to be activated. WE offer a special rate through Brinks for monthly service, you can ask your leasing agent for more details.
Is the community gated?
While this community is ungated we do require the use of wireless fobs to enter any door within the community. We also offer direct access garages for some of our units as well as building garages for units that do not have direct access, these are available for a small increase to your monthly rent.
Can I pay my rent online?
Absolutely! Just click on the Resident portal link located in the navbar at the top, you will find a payment link once you have logged in.
